NathanCustom Tailors

Proper Cloth vs Indochino: which dress shirt is actually worth it?

Side by side on the specifications that decide how a shirt looks after a year: the collar interlining, how the size is arrived at, the cloth, and the price each brand actually advertises rather than the one on the ticket.

Proper Cloth · Online made-to-measureIndochino · Online made-to-measureChecked 2026-09-29 / 2026-09-29

Proper Cloth delivers more shirt per dollar than Indochino

Proper Cloth scores 100/100 on specification per dollar against 73/100 for Indochino. The score weighs two things a shirt is actually judged on after a year: the collar interlining and how the size is arrived at. Indochino does not publish its collar interlining, so there is nothing there to check. Price is the lowest per-shirt figure each brand advertises itself, not a list price neither of them expects you to pay.

  • Lower advertised price: Indochino — $97 against $125 a shirt
  • Collar construction: Proper Cloth — Proper Cloth publishes it (fused or unfused, your choice at order); Indochino does not
  • Fit control: Indochino — Made to your measurements against questionnaire-derived size
SpecificationProper ClothIndochino
List price, one shirtWhat a single shirt costs at full price.$1251$139710
Lowest advertised priceThe per-shirt price the brand itself promotes — its multi-buy ladder or standing sale.$125 (no multi-buy)1$97710
Collar interliningA glued collar is what bubbles and curls after a year of washing. Most brands decline to say which theirs is.Fused or unfused, your choice at order2Not published by the brand7
How the size is decidedAlpha sizing asks you to fit the shirt; a drafted pattern fits the shirt to you.Questionnaire-derived size314Made to your measurements8
ClothBroadcloth, twill, pinpoint oxford, chambray, denim, dobby, end-on-end, flannel, melange, oxford, poplin, royal oxford, herringbone and seersucker, in Egyptian, Sea Island, American Pima and Giza 45 cottons. Both two-ply and single-ply are offered, with counts referenced from 50s up to 330s and the rule of thumb that anything above 100 implies two-ply. No non-iron or wrinkle-free treatment is mentioned anywhere in the fabric reference; wrinkling is discussed only as a property of the weave.5Named cloths across the premium shirt line include an anti-wrinkle weave, oxford, basketweave, cotton stretch, flannel stretch, corduroy, cotton-linen, herringbone, dobby and brushed melange, with the marketing describing fine cotton and premium poplin. Ply and yarn count are not published, and the anti-wrinkle line carries no treatment chemistry or non-iron grading.7
Published constructionCollar construction is the one spec published in full, per collar model. Single-needle side seams, stitch density, split yoke and removable collar stays are not stated on the reference pages, and the button material could not be confirmed from the linked button article.21Nothing is published. No interlining type, no single-needle claim, no stitch density, no split yoke, no button material, no gusset and no collar-stay statement — the page offers fabrics and linings in place of construction.7
Where it is madeDoes not name a country of manufacture on any page read — not on the custom shirt page, the fabric reference or the guarantee.156No country of manufacture is disclosed anywhere on the shirt collection page.7
ReturnsFree 60-day returns and remakes, with free remakes if the first custom shirt is not right. No numeric cap on remakes is stated on the guarantee page; a third-party write-up claims two complimentary remakes per product category, which the brand page does not confirm. Altered clothing is not accepted back at all, and who pays return shipping is not stated.6Indochino’s own alterations article states that refunds are not available under any circumstances and that it does not accept returns or offer refunds on made-to-measure items. Claims must be made within 14 days of receipt, and the alteration reimbursement for a shirt is $25 USD or CAD, or $30 AUD, available only in Canada, the United States and Australia. That article contains no remake or replacement clause at all; third parties describe a free remake after the alteration credit is used, but the brand does not document one.98
TurnaroundMade to measure in under two weeks, stated on the custom shirt page.1No lead time is published on any Indochino page read. A third-party customisation directory says an order takes about three weeks, but it is undated and is not a brand statement.711
Spec per dollarCollar construction and sizing method against the price actually advertised (0–100).100/100 · Exceptional73/100 · Strong

Who each one is for

Proper Cloth
Someone who wants to choose a fused or unfused collar knowingly, without measuring themselves, and to have the shirt inside two weeks.
Indochino
Someone who wants to be measured in person at a showroom and accepts that the shirt cannot be refunded afterwards.

Questions people ask about this pair

Is Proper Cloth or Indochino cheaper?
Indochino. Its lowest advertised price is $97 a shirt against $125 for Proper Cloth. At full list the two are $125 and $139.
Which has the better collar?
Proper Cloth. Publishes interlining by collar model and defines the terms: a heat-bonded interlining is fused, a sewn-in one is unfused. Dress collars are stiff fused, casual collars are soft non-fused with the interlining sewn to the collar fabric, and hybrid collars are soft fused with a lighter, more pliable interlining. Because the choice is made by picking a collar, the buyer decides fused or unfused at order time. Does not publish whether the collar is fused. Nothing about interlining appears on the shirt collection page, which offers style customisation in place of any construction specification.
How do I get the right size from Proper Cloth or Indochino?
Proper Cloth: Three routes: a ten-question Smart Sizes questionnaire that adjusts sixteen independent fit points, nine body measurements entered directly, or measurements taken off a shirt you already own. Standard fits are Super Slim, Slim and Classic. Read the size charts carefully — chest, midsection, bottom and sleeve widths are half, flat garment measurements taken across the front of a shirt lying flat, and the brand says to double them to get the garment circumference, so a listed 21.5 inch chest width is a 43 inch chest. Indochino: Two routes, both published: measure yourself at home with the brand’s instructional video, or book a showroom appointment and have a style guide measure you. There is no questionnaire or algorithm route and no way to copy a shirt you already own.
What are the return policies?
Proper Cloth: Free 60-day returns and remakes, with free remakes if the first custom shirt is not right. No numeric cap on remakes is stated on the guarantee page; a third-party write-up claims two complimentary remakes per product category, which the brand page does not confirm. Altered clothing is not accepted back at all, and who pays return shipping is not stated. Indochino: Indochino’s own alterations article states that refunds are not available under any circumstances and that it does not accept returns or offer refunds on made-to-measure items. Claims must be made within 14 days of receipt, and the alteration reimbursement for a shirt is $25 USD or CAD, or $30 AUD, available only in Canada, the United States and Australia. That article contains no remake or replacement clause at all; third parties describe a free remake after the alteration credit is used, but the brand does not document one.

What a made-to-measure shirt costs from the workshop

We are not on this page to sell you a third option you did not ask for, so here are the numbers to compare against the table above. A shirt cut to your own measurements in our Hoi An workshop is $39–$59 garment-only, depending on the cloth, with shipping quoted separately. There is no size to pick and no fit name to guess between: the pattern is drafted from your measurements.

Neither Proper Cloth nor Indochino is a bad shirt at its price. The question this page exists to answer is what each one publishes about how it is built — and that is in the table, with the sources. See how the measurements are taken.

Pinned — real remote orders
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Bruno 🇺🇸
Verified Google review · remote order to California, USA

“I’m incredibly grateful for the Team at Nathan Taylor’s, I had the absolute best experience from the WhatsApp video call to the customer service… they are top notch. I can’t recommend them enough and will definitely be purchasing more suits from them. Cảm ơn!”

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Lewis 🇦🇺
Message on delivery · remote order to Victoria, Australia

“Suit arrived! It’s incredible, amazing job thank you.”

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Jason Reed 🇺🇸
Verified Google review · remote order to North Carolina, USA

“Ordered two suits and four shirts, remotely from the US. They fit great and are great quality! Was able to do everything over WhatsApp for measurements, etc. Will definitely visit if I ever make it to Hoi An. Highly recommend!”

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Hanford Wong 🇨🇦
Verified Google review · remote order to Canada

“Being a short and stocky person, I could never truly get clothing that fitted properly. "Off the rack" was never an option... As I opened the small box, I got nervous and wondered if I made a big mistake and basically gambled away a fair amount of money. I ordered a 3 piece suit, 2 shirts and had a pair of leather dress shoes. Everything fitted nicely... the shirts were absolutely PERFECT.”

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Jacobiene ten Berge 🇳🇱
Verified Google review · translated from Dutch

“Very satisfied; incredibly skillful to make clothes fit so perfectly. Beautiful fabric exactly as promised, very neat — would simply love to order from here again!”

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Daði Snær Elfarsson 🇮🇸
Verified Google review · remote order to Iceland

“They did such an amazing job, my suit fits perfectly and the craftsmanship is superb! Linda was a great help and she knows exactly what she is doing. I can't recommend this place enough and I will be getting more suits from them in the future guaranteed!”

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Jankes2210 🇵🇱
Verified Google review · remote order to Poland

“Great place to get perfect suit, they send me to Poland with no problems.”

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Richard Whitby 🇬🇧
Verified Google review · remote order to the UK

“WOW! Ordered a suit online with Linda. She contacted me by video call to go through the measuring process and once confirmed measurements again, around 4 weeks later a made to measure suit arrived in the UK. Fitted perfectly and I didn't even visit! Fantastic quality and customer service from Linda. Would definitely recommend!”

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Kyeran 🇫🇷
Verified Google review · remote order to France

“Exceptional experience from start to finish. I ordered a fully custom two-piece double-breasted suit remotely from France, Linda and Jennifer guided me through every step with patience and professionalism. The suit arrived in under 3 weeks and the result is flawless: fabric, cut, lining, silhouette, everything is perfect. Nathan Tailors delivered exactly the vision I had in mind. I will absolutely be ordering again. Highly recommended.”

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Jesse Porter 🇳🇿
Verified Google review · remote order to New Zealand

“This was my first time buying suits online so I was a bit apprehensive. However, the online order form was both easy to use and very thorough, and they did a video call with me to make sure of a couple of measurements that were out of the normal range. Two suits and a shirt arrived here in New Zealand in less than two weeks, are well-made, and fit perfectly. I'm thrilled with the service.”

Other shirt comparisons

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