Privacy Policy

Introduction

Nathan Tailors ("we," "us," or "our") operates under Vietnamese law and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our website:

• Personal identification: Name, email address, phone number
• Appointment details: Consultation booking information, timezone, and any notes you provide
• Technical data: IP address, browser type, device information, and user agent
• Usage data: Pages visited, time spent on pages, links clicked (via Google Analytics)
• Measurement data: Body measurements for custom tailoring (when provided)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our tailoring services
• To communicate with you about appointments, orders, and inquiries
• To improve our website and services through analytics
• To send you updates, promotions, and marketing communications (with your consent)

Data Storage and Security

Your information is stored securely in our database systems. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by Vietnamese law.

Third-Party Services

We use Google Analytics (GA4) to analyze website usage and improve our services. Google Analytics may collect information about your visit, including pages viewed and time spent on our site. This data is processed according to Google's privacy policy. We may use third-party payment processors for future online payment features. When implemented, payment information will be processed securely according to industry standards and applicable Vietnamese regulations.

Your Rights

Under Vietnamese law, you have the right to: • Access your personal data we hold • Request correction of inaccurate information • Request deletion of your data (subject to legal retention requirements) • Withdraw consent for marketing communications • Object to processing of your data To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date.

Governing Law

This Privacy Policy is governed by the laws of the Socialist Republic of Vietnam. Any disputes arising from this policy shall be resolved in accordance with Vietnamese law and jurisdiction.