NathanCustom Tailors
Banana Republic · Alterations

Does Banana Republic do free alterations?

No. Banana Republic publishes no alterations or tailoring policy, service page or price list as of September 2026; its customer-service pages and returns policy say nothing about alterations, hemming or tailoring 1. The only published fit remedy is the return frame: free returns and exchanges in store or by prepaid label, within 30 days of delivery online or purchase in store 1. A Banana Republic suit is an off-the-rack purchase with no alteration channel: you pay an outside tailor from the first dollar, with no credit, cap or reimbursement 1.

Fact-checked 2026-09-07 · every claim links to its source below

What Banana Republic says

  • No alterations or tailoring policy, service page or price list is published. The customer-service pages and the returns policy contain nothing on alterations, hemming or tailoring.1
  • Returns and exchanges are free, in store or by prepaid label.1
  • The window is "30 Days to Return or Exchange", counted from the delivery date online or the purchase date in store.1

What an independent tailor charges

  • A published New York shop list (Alterations.com, NY 10017) prices a suit-jacket sleeve shortening at $65, taking in jacket sides at $65, tapering arms at $65, reducing shoulders at $195 and shortening jacket length at $200; trousers are $30 for a hand-finished hem, $35 to take in or let out the waist and $65 to taper the legs. The shop states an average total suit alteration of $165.2
  • A mid-market shop list (Sew Boise, Idaho, dated January 2022) prices a plain trouser hem at $18, tapering a coat or blazer at the sides or back at $40, shortening shirt sleeves at $18–$25, with a $10 minimum invoice, a $10 surcharge per seam set on lined garments, and rush fees of 30% (72 hours), 50% (24–72 hours) and 100% (under 24 hours).3
  • Airtasker's US cost guide estimates a hem at $15–$35, a basic sleeve shortening or lengthening at $30–$70, waist work at $25–$50, a two-seam leg taper at $25–$45 and side seams at $45–$85. The page is titled for 2026 but its body is dated March 2022.4
  • Thumbtack puts the national average cost of a tailoring job at $73–$232, with hemming or cuffing at $73–$107 and shortening or lengthening sleeves or pant legs at $82–$122. Those are whole jobs booked through its marketplace, not per-seam shop rates, which is why they sit above every shop list here.5
Pinned — real remote orders
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Jason Reed 🇺🇸
Verified Google review · remote order to North Carolina, USA

Ordered two suits and four shirts, remotely from the US. They fit great and are great quality! Was able to do everything over WhatsApp for measurements, etc. Will definitely visit if I ever make it to Hoi An. Highly recommend!

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Hanford Wong 🇨🇦
Verified Google review · remote order to Canada

Being a short and stocky person, I could never truly get clothing that fitted properly. "Off the rack" was never an option... As I opened the small box, I got nervous and wondered if I made a big mistake and basically gambled away a fair amount of money. I ordered a 3 piece suit, 2 shirts and had a pair of leather dress shoes. Everything fitted nicely... the shirts were absolutely PERFECT.

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Jacobiene ten Berge 🇳🇱
Verified Google review · translated from Dutch

Very satisfied; incredibly skillful to make clothes fit so perfectly. Beautiful fabric exactly as promised, very neat — would simply love to order from here again!

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Daði Snær Elfarsson 🇮🇸
Verified Google review · remote order to Iceland

They did such an amazing job, my suit fits perfectly and the craftsmanship is superb! Linda was a great help and she knows exactly what she is doing. I can't recommend this place enough and I will be getting more suits from them in the future guaranteed!

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Jankes2210 🇵🇱
Verified Google review · remote order to Poland

Great place to get perfect suit, they send me to Poland with no problems.

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Richard Whitby 🇬🇧
Verified Google review · remote order to the UK

WOW! Ordered a suit online with Linda. She contacted me by video call to go through the measuring process and once confirmed measurements again, around 4 weeks later a made to measure suit arrived in the UK. Fitted perfectly and I didn't even visit! Fantastic quality and customer service from Linda. Would definitely recommend!

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Kyeran 🇫🇷
Verified Google review · remote order to France

Exceptional experience from start to finish. I ordered a fully custom two-piece double-breasted suit remotely from France, Linda and Jennifer guided me through every step with patience and professionalism. The suit arrived in under 3 weeks and the result is flawless: fabric, cut, lining, silhouette, everything is perfect. Nathan Tailors delivered exactly the vision I had in mind. I will absolutely be ordering again. Highly recommended.

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Jesse Porter 🇳🇿
Verified Google review · remote order to New Zealand

This was my first time buying suits online so I was a bit apprehensive. However, the online order form was both easy to use and very thorough, and they did a video call with me to make sure of a couple of measurements that were out of the normal range. Two suits and a shirt arrived here in New Zealand in less than two weeks, are well-made, and fit perfectly. I'm thrilled with the service.

Questions people ask

Does Banana Republic hem pants in store?

No hemming or tailoring service is published anywhere on the brand's customer-service or returns pages 1.

Does Banana Republic reimburse tailoring?

No. There is no published credit, cap or reimbursement; an outside tailor is at your cost from the first dollar 1.

What can I do if a Banana Republic suit does not fit?

Return or exchange it free within 30 days, in store or by prepaid label. That is the only published remedy 1.

What will an outside tailor charge to fit a Banana Republic suit?

A published New York shop list charges $65 for jacket sleeves, $65 to take in sides, $30 for a trouser hem and $35 for a waist, and states an average total suit alteration of $165; a mid-market Boise list charges $18 for a hem and $40 to taper a coat 23.

Sources

What Banana Republic publishes

  1. Returns & ExchangesBanana Republic, 2026-09-07brand-stated

What buyers and the press report

  1. Men's Alterations price listAlterations.com Tailor Shop, New York, 2026-09-07third-party
  2. Alterations Price List 2022 (PDF)Sew Boise, 2022-01-05third-party
  3. How much do suit alterations cost?Airtasker US, 2022-03-08third-party
  4. How much does tailoring cost?Thumbtack, 2026-09-07third-party

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